Joey Patrick
Sales Development Representative
Work Experience
- Built territory plans working in conjunction with assigned Account Executive.
- Analyzed multiple data sources such as Google, Rocket Reach, and social media platforms to generate qualified leads fitting Podium’s ideal customer profile.
- Maintained a pipeline of 120 prospects active in automated and manual outreach sequences combining phone, email, and social outreach.
- Provided follow up support and outreach to ensure a successful customer journey pre-sales.
- Owned the entire customer journey from cold outreach through contract expansion and renewal.
- Led discovery calls to identify a prospect’s business needs and possible solutions.
- Delivered digital marketing products designed to increase a small business owner’s ability to generate qualified leads.
- Sourced and managed over $120,000 in recurring revenue over 3 year period.
- Onboarded new associates while developing current team members to progress through Cracker Barrel’s associate development program (apron stars).
- Owned the flow of production from inventory management through meal execution to ensure successful guest experience.
- Proactively searched for, identified, and mitigated roadblocks to service success.
- Oversaw restaurant’s operational excellence certification from EcoLab.
- Drove all day-to-day aspects of a 24 hour quick-service restaurant, including inventory management, human resources, training & development, guest services, and production.
- Grew revenue internally by optimizing processes and externally by engaging community stakeholders to increase guest engagement.
- Maintained top ten store status within a 31 store super area during entire 3 year tenure.
- Produced over $500,000 of product while in high-paced production roles.
- Managed the lifecycle of over 350 clients over 4 years, leading the 11-gym franchise in client expansion and retention.
- Onboarded clients into personal training with in depth discovery sessions to create an individualized program to help them reach their goals.
- Identified roadblocks to success, crafting program adjustments to keep clients on track.
- Collaborated with team members to create new training offerings and community involvement programs.
- Delivered WW’s content in weekly in-person meetings and WW’s latest virtual 1-on-1 coaching platform.
- Onboarded new members, establish goals, and assist in developing long-term strategies for success.
- Helped members troubleshoot lapses in success and adapt to changes that affect their journey.
- Established and managed 3 new meeting offerings for the middle Georgia region.
- Created and executed 16-week learning plans for over 150 students per semester on topics in World Civilization and American History.
- Helped undergraduates relate major historical elements to present day situations.
- Administered all necessary academic paperwork, recording keeping and reporting, and classroom management.
- Identified struggling students and created individualized intervention programs to help them be successful.